New Support Portal Account Setup

Navigate to https://helpdesk.nasscoinc.com/.
Click "Login" on the top right.
Click "Sign in with magic link".
Enter you email address and click "Send me magic link".
You will receive an email shortly after from support@freshworks.com. Click the "Activate account" button embedded in the email.
Once the page opens, enter a password of your choice and click "Activate your account".
You may now click "Login" top right which should sign you into your account.

If you get logged out of the portal in the future, you can click "Send me a magic link" again. When you click the link sent to you, it will automatically log you in without a password since you have already set your password.